You may find out frequently asked questions below. Milan Car Rental is also ready to answer your questions.For more information please contact with us.

Please go to our homepage and choose your dates and car types from the reservation menu appears on the top image. If you want a pre-booking, you can send us an e-mail and we will confirm your booking along with a quote .
No we do not require a deposit to rent a vehicle. All you need to do is to book your car using our online reservation system or email us. You will make the payment when you arrive.
Please just bring your driving license and your passport with you. Thats all.
If you flight is delayed it will not be a problem. Please just give us your flight information along with your reservation and we will keep a track of your flight. Please be sure that one of our agent will be there at airport waiting with a board when you arrive. Our agent will be holding the Milan Car Rental Board with your name written on it.
We have wide range of payment options. You may use your credit card or cash at your arrival. We will be welcoming you at our newly designed and constructed office located on Dalaman Airport high way.
If you are 21 or older you can rent a car at Turkey.
It depends on your choice. If you want we can give your car at your arrival in Dalaman Airport or our agent will welcome you at Dalaman airport and will bring you to our office located very close to Dalaman Airport.
After the completion of the rental your contract is closed. Your invoice will be organized within seven working days and will be delivered to your address by mail or by post. If you want your invoice to be delivered to a different address, please make sure you let our booking supervisor know. Also you can get your invoice at drop off location.
It is just very easy. If you've used our online booking system an email will be sent to your email address with a Cancellation link. You may cancel without letting us know or you may email or call us. We do not charge any money if you cancel your reservation.
You can change your vehicle by informing us 3 days in advance.
Yes. We have Casco Insurance covers all our cars. So you dont need to worry of anything.
Auto Casco Insurance is a voluntary insurance that gives security to your vehicle. In case of anything happen or damages in your vehicle, Casco cover the expenses depending on what kind of Insurance you applied. Full Casco Insurance with the risk of theft is certainly the most expensive, but it offers you the total security. Casco covers damages caused by collision, crash, sliding, fire etc. Tire punctures, windscreen, headlight damages, parking fines & vehicle damages done purposely by the owner cannot be covered by Casco.
Collision Damages is being covered by the insurance plus 18% tax in all of our rates. Once all the insurance processes had been done, the driver at fault has to compensate 500 Tl to the other party if injured.
In the event of an accident, completely fill up the report form and with all of your documents (driver’s license, passport, ID & any certificate) along with all the documents of the other party/parties you need to bring or send it to our office within 48.
Vehicles driven by people whose name is not on the rental agreement. Driving the vehicle in a careless manner & conditions like high engine temperature, driving in bad roads & driving with flat tires etc. Violating traffic rules. Driving under the influence of alcohol or drugs. If an accident or theft occurred and has not been reported or abandoned within 48 hours. If vehicle was stolen and key was not returned to the company. If rental period expired and vehicle was not delivered to company. Driving without approval. Car loading that could damage the vehicle.
Unfortunately not. Only the names listed on the rental agreement can drive the car.
Yes. We offer roadside assistance 24/7.
You need to report the accident to the police and to our company and we will help and guide you with the process.
If you lost your car’s ignition key, you need to file a report and send it to our office within 48 hours along with all your personal documents.
If you dropped the ignition key of the car into the water, you must pay the whole expenses because all the keys of our cars has immobilizer system and it is impossible to repair after dropping it to the water. Unfortunately, all insurance company does not cover this problem so all expenses is to be paid by the driver.
Our Office is just outside of the Dalaman airport but we meet you at the airport with your name on a board 7 days 24 hours.

Here you will find information about the cars available to rent from Milan Car Rental Dalaman Turkey, including descriptions of car categories, car specifications and example car rental models. Milan Car Rental, helps in your decision by making the booking procedure as pleasant as possible for you!